Acskwa Digital Wholesale respects buyer privacy and uses personal information to operate the store, fulfill orders, communicate with customers, and maintain accurate trade records.
Information we collect
We collect information you provide during browsing, cart use, checkout, customer service, and order communications. This may include name, company, email address, phone number, shipping address, billing details, order contents, delivery notes, and communication history.
Payment information
Payment information is used to authorize and complete purchases, prevent fraud, and maintain transaction records. Payment method details may be handled by card networks, PayPal, Stripe, Apple Pay, Google Pay, banks, and other payment service providers involved in the transaction.
How we use information
- To process orders, payments, returns, exchanges, and shipment claims.
- To contact buyers about order status, delivery questions, product availability, and account support.
- To improve catalog accuracy, store performance, inventory planning, and customer service.
- To protect Acskwa Digital Wholesale, buyers, payment providers, and carriers from fraud or misuse.
Sharing information
We share information with service providers only as needed to operate the store. These providers may include payment processors, shipping carriers, fraud-prevention services, customer support systems, hosting providers, analytics providers, and professional advisors. We may also share information when required by law or to protect legal rights.
Cookies and site data
The site may use cookies or local browser storage to remember cart contents, support checkout, understand site performance, and keep the store working reliably. Buyers can adjust browser settings, but some cart and checkout features may not work correctly when storage is blocked.
Data retention
We keep order, payment, and communication records for as long as needed to fulfill purchases, handle returns, meet accounting obligations, resolve disputes, and comply with legal requirements.
Your choices
You may request access, correction, or deletion of personal information by contacting orders@acskwa.com. Some information may need to be retained for order records, fraud prevention, accounting, or legal compliance.
Contact
Privacy questions may be sent to Lena Ortiz, Sales Director, at orders@acskwa.com or by phone at +1-415-555-0142.